Terms & Conditions

TERMS AND CONDITIONS OF USE OF OUR WEBSITE AND FOR THE SUPPLY OF GOODS

Effective Date: 2024

We are Precision SARL (trading as Shimmerchains) with offices and workshops in various strategic locations globally, to satisfy the urgent needs of our VIP clients.

Our corporate head office is at Le Victoria, 13 Boulevard Princesse Charlotte, Monaco 98000, a company with limited liability registered in Monaco under company registration number 17S07326. It's normally nice and sunny in Monaco (unlike our office in London, or New York in the winter).

Our website is www.shimmerchains.com.
You are a visitor to the Site.

Introduction

This is our Terms and Conditions page. It’s something our jeans-and-t-shirt-wearing lawyers say we need to prevent us from flouting laws. It sets out what we expect of you and what you can expect from us.

It’s important that you read and understand it. We’ve tried to be fair, but when you visit the Site or order from us, you're entering into various promises with us. Please keep them!

BY ENTERING OUR SITE YOU ARE ACCEPTING THESE T&Cs
BY PLACING AN ORDER YOU ARE ACCEPTING THESE T&Cs

We do occasionally change these T&Cs. If you're accessing them through the Site, always check this page for updates — we’ll assume that you have each time you contact us.

Agreement

This page forms the basis of the relationship between you and us. We both agree to be bound by what it says.

No agreement to buy any Goods from us will come into effect until we have emailed you to confirm dispatch. Each product you order forms a separate contract not dependent on other parts of your order.

Definitions

You'll find key definitions at the end of this document.

Your Promises to Us

You warrant and agree that:

  • You are over 18 and have the right to make this agreement with us.
  • You’ll read the T&Cs of any external sites we link to.
  • You won’t use bots, scrapers, or anything similar on the Site.
  • You won’t bypass or tamper with access controls on the Site.
  • You won’t crash our system.
  • You won’t copy, steal, or reuse the Site or any part of it.
  • You won’t reverse engineer or tamper with any software used on the Site.
  • You won’t copy or use our trademarks, layout, or designs without permission.

Intellectual Property

All content and IP on the Site belongs to us or our affiliates.

You may not copy or use our content, unless expressly permitted.

If you upload any IP to our system, you warrant that you own it or have the right to use it. You indemnify us against any claims resulting from your breach.

You give us a worldwide, unrestricted licence to use any material you upload — without charge or needing to credit you.

User Content and Content Rules

All images, text, or other materials you submit are considered “User Content.”

You warrant that:

  • You have all rights to use it.
  • It is legal and non-offensive.
  • It doesn’t infringe anyone’s rights.
  • It doesn’t impersonate anyone or mislead.
  • It doesn’t include personal information about others without their written consent.
  • It doesn’t contain indecent or discriminatory content.
  • It doesn’t promote unlawful acts.
  • It won’t give a false impression that it comes from us.

Price and Payment

  • Prices include VAT unless otherwise stated.
  • Delivery charges are additional.
  • Prices may change; we will try to honour the listed price.
  • For deliveries outside the UK, you are responsible for local taxes or duties.

Accounts

To use all features of the Site, you may create an Account. You agree to:

  • Provide accurate, up-to-date info.
  • Keep your login details secure.
  • Log out when done.
  • Not share your account.

We may close inactive or non-compliant Accounts.

If we owe you money and payment fails twice, you agree we may keep the amount to offset our costs.

If you engage in fraud, we may report it.

If your email is invalid or marks us as spam, we may cancel your Account without notice.

To delete your account, go to “Delete my account” on your Account page.

Delivery

Goods are dispatched using your selected method.

  • We do our best to meet delivery times but can’t guarantee them.
  • Ownership and risk pass to you once the order is handed to the delivery service.
  • If your order hasn't arrived 3 days after the estimated delivery date, contact us immediately.

Cancellation

For Businesses: No cancellation after we accept an order.

For Consumers:
You may cancel or return as outlined below:

Order Confirmation

Your confirmation email will act as the required confirmation under Consumer Legislation.

Faulty or Incorrect Goods

Contact us within 14 days of delivery.
Return costs are your responsibility.
We may offer a replacement or refund after inspection.

Unwanted Goods

Notify us within 14 days of delivery.
Goods must be unused, in original packaging, and saleable.
We will refund the product price and standard EU delivery cost.
Custom-made items are excluded unless otherwise agreed.

Refunds may be reduced if:

  • Items are used or opened
  • You benefited from a known discount or issue at time of purchase

For non-consumers: We only accept returns if you contact us within 3 days of receipt and we agree.

Use of Communications Facilities

When using our forums, email, chat, or third-party platforms, you must:

  • Use respectful, non-offensive language
  • Avoid illegal or inappropriate content
  • Not impersonate others
  • Post only in English
  • Not spam
  • Accept that we may monitor and modify communications
  • Waive moral rights over submitted content

Privacy & Cookies

Our Privacy and Cookie Policy forms part of these Terms & Conditions.

Disclaimers

  • If we reproduce your design accurately, we’re not liable if it’s not to your taste.
  • We can’t promise the Site works with all systems, is secure, or always accurate.
  • Advice is general and may not apply to you.
  • We’re not responsible for any damage from using the Site or its content.
  • We advise keeping small children away from our products due to choking risks.

Problems

If something goes wrong, let us know immediately. We’ll try to fix it fairly and promptly.

Site Availability

We can’t guarantee uptime or that the Site will always be available. We may change or remove it at any time.

Limitation of Liability

We’re not liable for losses from use of the Site or our Goods (except death/personal injury due to our negligence or fraud).

You accept responsibility if you’re using the Goods for commercial purposes.

Links to Other Sites

We don’t control external websites and disclaim any liability from their use.
Just because we link to them doesn’t mean we endorse them.
If a link offends you, please let us know.

General

  • Law: These T&Cs are governed by the laws of England and Wales.
  • Partnership: This is not a partnership or joint venture.
  • Entire Agreement: These T&Cs override any prior agreement.
  • Time: Time is not of the essence.
  • Force Majeure: We are not liable for delays caused by external events.
  • Unenforceability: If one part is unenforceable, the rest still apply.
  • Notices: Must be sent via email to the addresses we’ve exchanged.

Definitions

  • Account: Your login and user profile with us
  • Consumer: As defined in the Consumer Contracts Regulations 2013
  • Content: All materials on the Site (text, images, videos, etc.)
  • Credit: Introduce-a-Friend Scheme credit
  • Gift Certificate: Voucher for goods or services
  • Goods: Any product purchased from us
  • System: Our website and its backend tech
  • T&Cs: These terms and conditions
  • User: Any person using our website