Privacy Policy

Effective Date: 2024

At Shimmerchains, accessible from www.shimmerchains.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping and billing addresses, phone number.
• Payment Information: Payment card details are processed securely by our third-party payment processor and are never stored on our servers.
• Device & Usage Information: IP address, browser type, operating system, and browsing behaviour on our site.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Improve and personalise your experience on our website
• Send order updates, promotional offers (if you opt-in), and important notices
• Comply with legal obligations

3. Cookies

Our website uses cookies to improve your experience. Cookies help us understand how visitors use our site, which allows us to enhance our design and functionality. You can disable cookies via your browser settings.

4. Sharing Your Information

We never sell your personal information. We may share your information with trusted third parties only when necessary:

• Payment processors (for secure transactions)
• Shipping providers (to deliver your orders)
• Analytics tools (to understand website usage)

All partners are required to keep your data secure and confidential.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at hello@shimmerchains.com.

6. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

Shimmerchains
Email: hello@shimmerchains.com
Website: www.shimmerchains.com

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